Cova care
Track My Order
Your shipping email is the easiest place to follow your Cova delivery.
View my orders01
Find your shipping email
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Open the tracking link
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Follow carrier updates
Start with your shipping confirmation
Open the Shopify shipping confirmation sent for your Cova order to the email address used at checkout. Use the tracking link in that email to see the shipment updates.
Cannot find the email?
Check your spam, junk, and promotions folders, and confirm you are checking the email address used at checkout. An order confirmation and a shipping confirmation are different messages. If you still need help finding your tracking details, contact Cova with your order number and checkout email.
No new tracking update yet?
Carrier tracking can take time to update after a shipment is created. Check the tracking page again for the latest information. A shipment notification does not always mean the carrier has completed its first scan.
When should my order arrive?
Standard shipping is free worldwide and usually takes 7–14 days. Paid express shipping details, when available, are shown at checkout. See Shipping Information for more information.
Delayed, missing, or marked delivered?
Check the delivery address and any carrier delivery notes. If you cannot locate the parcel or need help with a delay, contact Cova with your order details and tracking reference.
Still have a question? Let’s help you find the answer.
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